Lr44 Privacy Policy — How We Protect Your Information

User privacy is a top priority for lr44. This document transparently explains how we collect, use, store and protect your personal information when you use our platform in Malaysia.

Effective date: 1 January 2026. This policy is subject to the Personal Data Protection Act 2010 (PDPA) of Malaysia.

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1. Information We Collect

When you register or use the lr44 platform, we may collect various types of information to ensure the service runs safely and smoothly. The categories of information collected include:

  • Account information: Full name, email address, phone number, date of birth and the username you registered when opening your lr44 account.
  • Payment information: Details related to deposits and withdrawals in MYR (RM), including bank account names, e-wallet account numbers (Boost, Touch 'n Go) and transaction records. Full credit or debit card numbers are not stored in our system.
  • Device and browser information: Device type, operating system, IP address, browser type, screen resolution and other technical information automatically transmitted when you access the platform.
  • Usage data: Records of your activity on the platform, such as pages visited, bets placed, login times, and interactions with platform features.
  • Identity verification information: In certain cases, lr44 may request identity verification documents such as a copy of your MyKad to meet compliance requirements.

2. How We Use Your Information

All information collected by lr44 is used solely for legitimate purposes necessary to operate the platform effectively. The primary purposes for which data is used are:

  • Processing account registration and verifying user identity.
  • Processing deposits and withdrawals in MYR and resolving any transaction-related queries.
  • Delivering accurate and responsive customer support.
  • Improving platform performance, identifying technical issues, and developing relevant new features.
  • Sending you important account-related information, changes to terms, or security notices.
  • Meeting legal obligations and compliance requirements set by Malaysian authorities.

Lr44 does not use your information for third-party advertising purposes without your explicit consent.

3. Use of Cookies and Activity Tracking

Essential Cookies

These cookies are required for core platform functions such as maintaining your login session, saving language preferences and ensuring security during navigation. lr44 cannot function properly without them.

Analytics Cookies

We use analytics cookies to understand how users interact with the platform — for example, the most frequently visited pages and where users spend their time. This data helps lr44 improve the overall user experience.

You can manage or disable cookies through your browser settings at any time. However, disabling essential cookies may affect certain functions within your lr44 account.

4. Data Storage and Security

Lr44 takes reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or accidental disclosure. Key safeguards we have in place:

  • SSL encryption for all communications between your device and lr44 servers.
  • Passwords are stored in encrypted format — lr44 cannot view your password in its original form.
  • Strict internal access controls — only authorised personnel are permitted to access user data.
  • Continuous system monitoring to detect and respond to any suspicious activity.

User data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. When data is no longer needed, it will be securely deleted or anonymised.

5. Sharing Information with Third Parties

Lr44 does not sell or rent users' personal information to any third party. However, there are limited situations where information may be shared, namely:

  • Payment processors: Transaction details that need to be shared with your bank or e-wallet provider (such as Boost or Touch 'n Go) to process your RM deposits or withdrawals.
  • Legal requirements: Where lr44 is required by law, court order or a legitimate authority to disclose certain information.
  • Technical service providers: Technology infrastructure providers that assist in operating the platform, subject to strict confidentiality agreements.

In all of the above situations, lr44 ensures that only the minimum necessary information is shared, and that recipients are bound by equivalent data protection obligations.

6. User Rights, Policy Changes and How to Contact Us

Right to Access, Correction and Deletion

As an lr44 user, you have the right to:

  • Access: Request a copy of the personal information we hold in relation to your account.
  • Correction: Request a correction if your information is inaccurate or incomplete.
  • Deletion: Request deletion of your personal information, subject to legal obligations that may require us to retain certain records.

Changes to This Policy

Lr44 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated via the lr44 website before taking effect. Continued use of the platform after any changes constitutes acceptance of the updated policy.

Contact lr44 Support

For any enquiries regarding data privacy, your rights or how we handle your personal information, you may reach our team by email at: [email protected]. You may also refer to the FAQ for additional information on account and platform security.

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Still Have Questions About Your Privacy?

Check the FAQ section for quick answers, or log in to your account to manage your privacy settings and personal information.

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